Customer Feedback

We value our customers comments and feedback, and a selection of these can be seen below.

If you would like to share your feedback on our products or service please drop us an email at sales@food4wildbirds.co.uk

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Sue from Cumbria wrote:

I have been purchasing bird food from you monthly for several years and I just thought I should drop you a few words of appreciation and admiration on how efficiently you run your business. Every order has been processed speedily and received within a couple of days, no order has ever been incorrect or damaged and the product itself is consistently good quality. I have tried several of the seed mixes over the years and settled on the High Energy No Mess as a year round feed, from blue tits to pheasants, the birds love it.
Living in rural Cumbria, I often resort to the Internet to source various things, but can honestly say that your service and consistency is second to none, give yourselves a well deserved pat on the back. Thank you.

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I am writing to say a big thank you for the excellent service you give.
I ordered sunflower hearts and Niger seed yesterday 18th June and my order has been delivered today 19th June.

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Jeff wrote – Fed up with paying a fortune to another bird food supplier, so decided to try you this week (at much better prices). Ordered on-line around lunch time on Tuesday, and received the goods at 10.00 a.m. the next day. You can’t do much better than that. Also delivery charge was NIL, and the goods in the box were exactly as ordered, and intact. Will use you again next time. Well done!

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Heather wrote- Just a line to say thanks for the latest delivery. My husband’s HOBBY is feeding the birds and its such a LARK but they eat like GANNETS. We always CROW about your SWIFT delivery and prices that are not ROBIN us. Some firms prices are hard to SWALLOW and anyone would be a CUCKOO not to buy from you. Thanks again and good wishes to all of you from Heather, Les and the birds…

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Kay wrote -Just to say thank you for your swift delivery of the peanut granules I ordered recently. Ordered on Tuesday evening and delivered on Thursday …. excellent! It’s good to find a company who do what they say they will do. I will certainly buy from your site in future.Many thanks.Kind regards,

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Mike wrote – Hi Folks,

I ordered some seed from you yesterday which arrived today (less than 24 hours later!)
As you were the most competitive supplier I could find on the web, I half expected either the service or quality to be – lets say -different.
Well; Service, price and quality are all excellent. Thanks very much.
Certainly be recommending you to my bird feeding friends. and using you myself in the future.
Regards

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Beverley wrote -Hi, I just wanted to say thank you for your brilliant service. This is the third time I have ordered peanuts for the birds and squirrels. With other companies I have used, I have had to wait up to a week for delivery. Each time you have delivered the very next day – this is great service and very much appreciated. I will definately be back for more! Thank you.
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Brian wrote – Many thanks for the usual excellent service.

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Ruth wrote – I would just like to thank you for dealing with my order of sunflower seeds so quickly and efficiently. I ordered them online on June 5th and they were delivered to me this morning, June 7th. On the other occasions when I have placed an order with you I have received the same excellent service. I am also very pleased with the quality of the product and the very competitive price. I would certainly recommend your site to any potential customers.Many thanks again

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Jo wrote – Due to an issue with a delivery I experienced, I emailed you yesterday evening. I must congratulate you on your outstanding customer service.
On returning home from work this evening, I had received a telephone message informing me of the cause of the problem. The issue had duly been resolved with the remainder of my order having been delivered during the day.I had already been very impressed with the level of service offered, with orders being delivered within a couple of days of being placed and always accurate. This exemplary service is the reason I am confident when recommending you to family and friends.Well done, many businesses would benefit from modelling their customer service on your own. So thank you for your assistance.Kind regards

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John wrote – I just wanted write and thank you for your excellent service once again, ordered dispatched AND delivered in 3 Days. Your product is equal in quality, better in many cases, to any others I have tried and is always cheaper. Please pass on my thanks to the guys on the ground!, Yours aye, John

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Good afternoon, I have just received my latest order of wild bird seed and peanuts. I felt I had to contact you to say how impressed I am with your quick service and quality of food. I have used other suppliers in the past but no-one can compete with your speed of delivery, quality and prices. I have just googled your name in order to get your contact e-mail address and came across a forum where someone was asking about your company and should they use you. Every comment was very positive, so thought I would mention that also. Too often nowadays we are quick to critisize when something goes wrong but slow to give praise when earned.Thank you once again for a brilliant service.Rhona

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eight sheds sunny suffolk – wrote Good Afternoon, As you will be fully aware the price of Wild Bird Peanuts has rocketed in the last twelve months ( due to producers making peanut oil ) and as we had exhausted our considerable stocks.
It led us to search for an alternative supplier, other than our local, that had always been very reasonable.
Needless to say we found a lot of suppliers on-line but not at reasonable prices.
Then we found food4wildbirds.co.uk , my wife and I think is by far the best web site we have seen.
We have four acres of lovely mixed land in the Sunny County of Suffolk ( albeit very cold at the moment….) and attract a considerable amount of wild life, in particular wild birds, to our many feeders that we can view from all parts of the house.
We have purchased, from Foods4Wildbirds, 25 kg, Peanuts and All Seasons Wildbird Food, it was ordered on Sunday and delivered Tuesday.
A brilliant, easy to use web site and excellent service, we have told our friends.
Certainly use all the time in the future. The Very Best Regards