Delivery charges
FREE delivery on orders £20.00 and over to mainland England, Wales & the Scottish Lowlands.
£3.95 delivery charge on all orders under £20.00 to mainland England, Wales & the Scottish Lowlands.
All delivery's to the following postcode areas will be charged at £19.95
AB2, AB31 to AB38,AB41,AB43 to AB45, AB51 to AB56
BT
FK19 to FK21
HS1 to HS9
IM,IV1 to IV28, IV30 to IV32, IV36, IV40 to IV49, IV51 to IV56, IV63
JE
KA27, KA28, KW1 to KW3, KW5 to KW17,
PA20 to PA38, PA41 to PA49, PA60 to PA78, PH1, PH5 to PH10,PH15 to PH26, PH30 to PH44, PH49 to PH60, PO30 to PO41,
TR21 to TR25
ZE1 to ZE3
Please check out your delivery charge by clicking on the button at the bottom of the shopping cart and entering your postcode.
Delivery Schedule
Orders placed Monday to Friday before 12.00 noon will normally be dispatched that day and delivered the next working day.
Orders placed after 12.00noon Friday and over the weekend will be dispatched Monday.
Deliveries to Scottish highlands & offshore Islands will take 3 - 5 from dispatch.
If you have not received your order within 5 working days please contact us by telephone or e mail.
PLEASE NOTE - Our carrier will delivers Monday to Friday, we can not arrange for deliveries at the weekend. We can not specify a time for your delivery.
PLEASE NOTE - All orders require a signature on delivery, if you are unlikely to be in to take delivery you can supply us with clear instructions on where to leave your parcel. We can not take responsibility for parcels left without a signature at your instruction.
Please note - 25kg bags will be despatched in 2 x 12.5kg bags; 50kg orders will be despatched in 4 x 12.5kg bags - for ease of lifting and storage
Returns Policy
Defective Items
You can always return items that are defective, Please note: we only accept returns items that have been opened if they are defective. Please see below for details of how to return defective items to us.
If you are returning an item because of an error on our part or because it is defective we will be happy to replace the item or refund the full cost and also refund your costs in returning it to us.
Returning of unwanted goods
Refunds for unwanted goods can be subject to a 20% handling fee and all delivery costs will be the customer’s responsibility
If you wish to return an item please wrap the package securely, advise us by e mail, then send it to the address below enclosing a note containing your contact details and the reason for the return. In the case of a defective product please also provide a full description of the fault.
This Returns Policy does not affect your statutory rights.
You can contact us:-
Food4wildbirds
PO Box 167
Morley
West Yorkshire
LS27 1AB
e mail sales@food4wildbirds.co.uk
0845 094 6024 - Please note at busy times we are not always available to answer the telephone but at such times you will be transfered to our answer machine.
Please dont hang up your call is important to us - leave us a brief message, along with your name and contact telephone number and we will ring you back as soon as possible.
