We value our customers comments and feedback a selection of these can be seen below.
If you would like to share your feedback on our products or service please drop us an e mail - sales@food4wildbirds.co.uk
10th July 2008
Tony from Midlothian wrote - A super service.Peanuts ordered on Sunday 6th July were delivered by 11.00am on Tuesday. Good product, well packaged. Well done!
4th July 2008
Kate from Cornwall wrote -Thank you so much for the prompt processing of my order and quick delivery, the seed arrived today & I am more than happy & will be recommending you!
18th June 2008
Hugh from South Ayrshire wrote - My order for 25k of niger arrived here today 18th June. Arrived here at 14.30 hrs. Great service to a rural area of South Ayrshire.
Fat despatch and delivery. Thanks. ( Hugh placed his order at 11.51am on the 17th June)
9th June 2008
Barry from Leeds wrote - What fantastic service, I ordered the seed on Thursday, it was delivered on Friday.
I have tried all the most popular suppliers of wild bird seed over the years, but I have never been totally satisfied. The product was 'Too expensive', had 'High delivery charges', or in the case of the last one I tried there were more husks than seed, (even though it was supposed to be Husk free).
So far I am totally impressed with your prices and products, and if the birds are happy,I will become a regular customer.Many thanks.
31st May 2008
Teresa from Stockport wrote - May I say how great your service is.The delivery is so quick. I dont know how you do it but I shall always go to you first.Many, many thanks.
28th May 2008
Ann from Durham wrote - Thank you order has arrived safe & sound. Quick delivery, well packed & bird seed looks good.Birds love the seed that's the main thing.The nuts are something else!
14th May 2008
Margaret from West Yorkshire wrote - I would like to thank you for your excellent service and the very fast delivery of the High energy - No mess wild bird food I ordered. The birds love the seed, and as theres no waste I'm actually saving money compared to the cheaper food I used to buy. The garden is neater too, with hardly any cleaning up to do! I'll be back and happily reccomend you to others.
2nd May 2008
Anne from Leeds wrote - Hi, I have used many different bird food companies and was not always happy with the quality of products, poor delivery and high delivery charges, but I was recommended to you by a friend.
I can honestly say I am delighted at the very quick response to my order (I placed an order on Thursday and it was delivered at 8.30am Friday.....I was amazrd!!)
The quality of the sunflower hearts is excellent and I was informed by e mail when the order was despatched(which does not always happen with other companies). I was pleased at the free delivery if the order is over £20.
One happy satisfied customer (and happy birds) who will definitely be back for more once my hungry lot have polished their sunflower hearts off!!
Thanks once again for your excellent service.
19th April 2008
Mavis from York wrote - I was delighted that my lost parcel was eventually traced and delivered in one piece! I was disappointed that I didnt receive it within 24 hours as I usually do, but the fact that you kept me posted was great. These things happen but just to let you know I will be buying from you again after all one delivery problem out of six isnt bad. All the best Mavis x
19th March 2008
Paul from Nottingham wrote - Hi Just a thankyou for your excellent and speedy service.
I am recovering from surgery and was at a loss on how to replenish my supply of wild bird foods.
I was browsing for an online source and was attracted to your site by your site-name. Your speedy service and excellent communication was very much appreciated and I shall be ordering again as and when required.Thankyou again
14th March 2008
Pete from Cambridge wrote - thanks for such an 'A' one service - I placed my first order with you on Thursday 13th at 10.00am and to my surprise received my parcel this morning Friday 14th at 10.00am. I have had some really disappointing experiences with ordering on line but not so this time. Many thanks to all concerned and I will be ordering from you again and telling my friends.
13th February 2008
Jennine from Mid Glamorgan wrote - I received my order this morning, complete and well packaged. The bird food looks of good quality and I hope is successful in my small garden. Thank you for your service.
12th February 2008
Anne from Somerset wrote -I had to e mail you and say thanks for fantastic delivery! Ordered Sunday, delivered today, Tuesday at 10.30am. Well done
4th February 2008
Ken from North Devon wrote - Many thanks. Just got my latest order from you. The service is second to none and very good value for money. Keep it up.
1st February 2008
Caz from Warwickshire wrote - you have restored my faith in customer service! Ordered my bird food 9.30am Wednesday 30th Jan was with me for 9.30am Thursday 31st - 24 hour turn around just wanted to thank you and say will be using you again and be telling my friends. regards Caz & the Warwickshire birds.
9th January 2008
Jackie from Dorset wrote - Thank you so much for your fantastic service, you delivered when you said, many many thanks.
4th January 2008
Colin from Cumbria wrote - Thank you very much, our order came today, very pleased with your service, and with the driver who delivered it this morning, in not too pleasant conditions here in Cumbria. regards Colin
18th December 2007
Cornelia from Midlothian - A BIG THANK YOU! We ordered 50 kg of sunflower hearts from yourselves on Thursday last, and when I spoke to someone on the phone at the time I was told to expect - hopefully/possibly/realistically ( considering the time of year especially ) - the delivery on Wednesday this week which was absolutely fine. So blow me down but it all arrived yesterday, 2 days earlier than anticipated, all fantastically packed and in very manageable bags, plus of course with the feeder which I shall add to my motley lot out in the garden today, much appreciated by the literally hundreds of birds I get every day! I really cannot but elaborate and praise the entire transaction from your end - I shall be a faithful customer from here on and recommend you to all and sundry!
The weather in my neck of the woods has been very cold in the last wee while ( I live rural and rather exposed ) and I was worried that I might run out of hearts as I have had some rather disappointing experiences recently with other deliveries but you have come up trumps - so once again a very BIG thank you to all involved on behalf of myself and the birds! A very happy Christmas to everyone and a grand New Year.
17th December 2007
Howard from Rochdale wrote - Sir / Madam
Many thanks for the very prompt despatch of my order.
The goods were ordered after the working day (10:36 p.m. on 11th December), were despatched before 10 o’clock the next morning and arrived the following day, 13th December, which is excellent service. The seed is realistically priced and there is the huge incentive of free delivery on orders over £20.
This was my first order with Food4WildBirds and I was delighted with the whole ordering and delivery process.
Best wishes for Christmas and the New Year. I hope that it will be cold and frosty to boost your sales!
2nd December 2007
Christy from York wrote- Hiya food4wildbirds - I've got a problem with the new wheat free wild bird food you sold me 10 days ago ...........my birdies like it too much....and its gone already. Had loads of different bird varieties feeding at any one time, more than ever before. Winning mix...just placed another order.
27th November 2007
Brian from Merseyside wrote - I am writing to thank you for your service and to advise you that we have received intact, a bag of Sunflower Hearts. Can I thank you for your speedy response to my original complaint. We will certainly order from you again and it may not be too long, as the weather is frosty here, and the birds are 'eating us out of house and home' as they say! Many thanks again Brian
20th November 2007
Sharon from Nottingham wrote - just lettin you know the piggies totally love the g-pig food.
14th November 2007
Alan from Colchester - All I wanted to say was: What a fantastic service, many thanks.
27th October 2007
Doreen from Bracknell - Good Morning Thank you for the wonderful service the parcel has just arrived. The birds are going to be pleased as well. Kind Regards Doreen.
15th October 2007
Becky from Bristol - I was disappointed when the feeder in my first order from you arrived broken, but was delighted by the way you sorted it out for me so promptly. Please thank your customer service department. I will be shopping with you again. luv Becky.
12th October 2007
John from Newbury - My birds love the new ground food mix, its attracting lots of different birds. The free ground feeder is really useful. Many thanks, John.
29th September 2007
Brian from London - received my order today and wanted to thank you for the free binoculars - I am going to give them to my Grandson at Christmas. Dont forget to e mail me when you have another great offer. All the best Brian.
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