Customers Feedback

We value our customers comments and feedback a selection of these can be seen below.

If you would like to share your feedback on our products or service please drop us an e mail - 
sales@food4wildbirds.co.uk

5th January 2010
Janette from Devon wrote - Well done you!! ordered the bird feed on Friday 1st Jan arrived today 5th Jan. Pretty well snowed in down here in Devon, no dustbins emptied - no royal mail - but food4wildbirds delivered YES!! well done to you and your carriers. the birds and I are happy again.

5th January 2010
Jean from Kent wrote -Hi just a thank you for my first order from you.Very quick delivery and products are as good as I usually pay much more for,also much appreciate large bags of every thing as the birds are eating twice as much during this snowy weather!

24th December 2009
Barbara from Essex (delivery address Cornwall) wrote -Just want to say how impressed I am by your excellent service. I ordered a feeder and high energy no mess  for my sister yesterday the 23rd  (not expecting it to be delivered before Xmas) and she received it  this morning.A lovely Xmas prezi for her and more importantly ,the birds.Thank you  thank you

23rd December 2009
Gaile from Birmningham wrote -  Dear food for wildbirds, Thank you for your usual prompt service  My pellets arrived yesterday and the birds are already enjoying them. Have a good Christmas Best Wishes Gaile

22nd December 2009
Nita wrote - thank u so much for ur excellent service....we wish ur whole team a very happy christmas and new year!!! god bless!

5th December 2009
Hugh from South Aryshire wrote - Of all the Internet companies I deal with Food4wild Birds are the best for
service and deliveries to rural Scotland within 24 hours. Well done. Your courier service is A1. Kind Regards.

13th November 2009
Doug from Huddersfield wrote -Sir,I received my order, placed on the 10/11/2009 this morning 12/11/2009 .Excellent service, Thank You,

7th November 2009
Stephan from Falkirk wrote -Thank you very much for the very prompt delivery --- everything arrived safely today, barely 24h after placing the order! Many thanks & kind regards - Stephan

17th October 2009
Mike from Lancashire wrote - Hi there, just emailing you to let you know that your email newsletter/offers works, as I was about to order some seed online when your email came through and I thought to myself 'oh yeah food4wildbirds!' and came straight to you :) 
I just thought you may appreciate knowing that your email made the sale. Thanks. Mike.

1st October 2009
Michael from Cumbria wrote order arrived at 10.30 today. Courier asked where they should leave boxes and delivered all 90kg to the garden store away fron the roadside. Seeds packed in polythene bags which is excellent for storage and in quantities which means that large amounts do not need to be kept open at any one time. Thank you for your excellent service, prices and free delivery!

22nd September 2009
Mark from Cheltenham wrote - Hello again,......Thankyou so much for the swift delivery of the seeds which I ordered. Having viewed the Hemp, I was left standing with my mouth wide open in amazement at the quality of the item. It makes such a nice change to see a quality item, in quality packaging, with little to no waste in the bag. The latter is the case with your goods.I will, without a shadow of a doubt, be purchasing from you again on many occassions, and I intend to tell all of my fishing buddies about your prices and excellant service. Many, many thanks. Kind regards

10th September 2009
Paul from Cheshire wrote - I ordered sunflower seeds and peanut granules at 11.50 am on the 9/09/09, my order was delivered today at 10.50 am. I would like to congratulate you on a very efficient service,thanks again I will, most certainly be using your company again.

7th September 2009
Anne from Leeds wrote - I am, as always, totally satisfied with your amazingly prompt delivery and great quality products - you are the best bird food supplier on the market (and I have tried most of them in the past). The bird population in my garden has increased so much this year with so many different species (thanks to the broad range of your products)...........that I am the talking point of the neighbourhood and the local children have even done a school project on all the wildlife in my garden !! 

13th July 2009
Caroline from Coventry wrote - Placed my order Thurs 9th July.Received an e mail Fri 10th to say my bird seed was despatched and it arrived 11.30am Monday morning! This is excellent service and the best I have received from any seed supplier.The seed is of good quality and I will definitely use your company again. Many thanks to you all.

9th July 2009
Margaret from Somerset - Good afternoon, 
Once again my order to you has arrived very timeously and by an efficient, courteous and friendly courier (FedEx).
My previous order was delivered when I was out at work and my request to have the delivery left at the rear of the property was carried out.  It was raining that day and the courier not only put a small wooden garden table over the delivery but also placed a plastic chair over this to keep it dry.  My previous experience with some couriers has not been so good.
I am also pleased with the quality of the bird food I order and will be placing further orders with you in the future, recommending you to friends. thank you and best regards

8th July 2009
John from Liverpool wrote- Many thanks, Niger seed ordered online yesterday about 11.30am. Delivered this morning at 10.25am This is certainly a record breaker for me. However you are doing it now, keep on doing the same cheers John

10th June 2009
John from Derby wrote - Thank you so much for that wonderful gesture!
It's so surprising to find a company that has such high levels of customer service and would just like to say that I will, from now on, use Food4WildBirds for all my bird feed needs!.

9th June 2009
Bob from Nuneaton wrote - THANKS, I received my order today 9th june at 12 noon, I congratulate you on your excellent service and quality of product. I will let you know what the birds think of it later. regards & again many thanks Bob

1st June 2009
Steven from Cumbria wrote - This is my third order this company goes out of their way to help you the quality is of the higest order i would recommend them to anybody who wants the best and the prices are very good many thanks will be ordering a lot more.

21st May 2009
Jill from Cheshire wrote - Hi There-Just to let you know my seed has arrived this a.m. WOW! What service-no hassle 48 hour delivery-good communication. Shall be  ordering again and will recommend. Many thanks, you've got it right this customer service lark!! All the best, Jill and feathered friends.

26th May 2009
Tim from Liverpool wrote - Thank you for your fast service,
Ordered the Bank holiday weekend and delivered on Tuesday before 1pm as expected - the chinchilla food is exactly what our chin's wanted and at the best value on the net, I will be without any doubt shopping again - and I should say if you have any fear's of ordering you foods online don't be at foodsforwildbirds there brilliant - thanks again gang.

31st March 2009
Tina from Nottingham wrote -I've been ordering from Food4wildbirds since October 2008.
I've just placed my fifth order for bird food and these guys are great.. If you are just thinking of using them, don't be afraid... they're a lovely bunch of people. They are friendly and always there to help with advice and tips. You could not find a better or cheaper provider of wild animal feed. Thank you guys for a fast, efficient and pleasurable service.

20th March 2009
Alison from Kilmarnock wrote - Thank you for my order which arrived in super-quick time and in excellent condition.  I am delighted with my three squirrel proof seed/nut feeders, and I will definitely keep ordering from you in the future. Thank you again. Best Wishes Alison

23rd February 2009
Alexander from Bicester wrote - Thank you for a brilliant service , I can't fault it . good products and delivered next day , how good is that . thanx .

19th February 2009
David from Colchester wrote - You might be interested to know that since I have purchased your 'finch food' I have managed to attract two new species of bird to the house I have lived in for the past 29 years. 3 pied wagtails became regulars during a recent week of snow, but the most exciting event was seeing 3 different bramblings this year. 2 turned up in a flock of 52 chaffinches, easily the largest finch flock I have seen. Best wishes David

17th February 2009
Alison from Ayrshire wrote- Hello Bird - fooders, just to say my order has arrived double quick time! excellent service...I will definitely order from you again and I have no hesitation in recommending your site to my family and friends. Thank you again regards Alison.

Sylvia from Buckinghamshire wrote - Just to say I'm very impressed with your prompt despatch of the ground feeder tray. It arrived just before lunchtime today. Packing is excellent too. Will come back to you when I need other supplies. Thanks again

Anne & John from Bicester wrote -Hello,Happy to advise that our order arrived this afternoon, many thanks.Delighted with same and super service.We won't hesitate to recommend you to others.kind regards.

5th February 2009
Sue from Bournmouth wrote -
I just want to thank you for a prompt delivery of my order. I placed an order with yourselves on 3rd February, and took delivery a.m. today, 5 February.  My order was complete in every way. Thank you very much.  I won't hesitate in ordering from you again.

18th December 2008
Sue from Kent wrote - Good Afternoon, I just wanted to thank you for your amazing service!  My order, placed on Tuesday arrived as promised yesterday.  The birds absolutely love the fruity, suet treats and are a joy to watch.  I will definitely use you in future and look forward to trying your different types of seed (well the birds will!) when my current supplies run out. Thanks again, merry Christmas. Sue

9th December 2008
Karolyn from Wiltshire wrote - Order arrived this morning.  Thank you for very speedy service - again! Regards Karolyn

4th December 2008
Arthur from Merseyside wrote - My order was delivered yesterday --as promised! I am pleased with the quality of the seed which is as good as my previous supplier but a little cheaper. Many thanks

13th November 2008
Tamara from Shropshire wrote - I am writing to thank you very much for fixing the problem with my order.  The suet pellets arrived yesterday, and I would like to say how impressed I am both with the speed of delivery and with your service.  It's been a pleasure dealing with your company. Thanks again very much.

5th November 2008
Andy from Great Yarmouth wrote - just had first delivery very pleased, good quality high energy mix, filled my free seedfeeder with it goldfinches did not notice it was not there normal hearts. thanks

3rd November 2008
Jim from Linconshire wrote - Dear all, Many thank for your prompt delivery,and first class product. I will be back for more, regards Jim.

3rd November 2008
Alfred from Southampton wrote - Thanks for your good service!!, i'll call again.   All birds are welcome to enter my garden, including the Sparrowhawk. Best regards Alfred

29th October 2008
Tony from Midlothian wrote -Dear All, Thank you once again for a first class service. Goods delivered today at @10.30am. Brilliant transport,best regards Tony.

22nd October 2008
Val from Durham wrote - thanks again for a quality service I'm sure my feathered friends will appreciate it. Kind regards Val.

14th October 2008
Lyn from Henley on Thames wrote -  Hi, Many many thanks for such a superb service of order number 6236. Great, we will be back.

14th October 2008
Julian from Leicester wrote -  Thanks for the speedy service and quality niger seed. I will be back for more, regards Julian

14th October 2008
Karolyn from Wiltshire wrote - Seeds have just arrived.  Many thanks for good and speedy service! Regards Karolyn

7th October 2008
James from Reading wrote - Dear Sirs, my Wife informs me that my order, that was placed yesterday, arrived in less than 24 hours. I thank you most sincerely for such an excellent service, which I most certainly will pass on to all and sundry, along with my highest recommendation. Thank you again. Kind Regards

3rd October 2008
Yvonne from Birmingham wrote- Hello, I received my order today and am very pleased with it (and I'm sure that the birds will be too!
Thank you so much for a very prompt and efficient service.

2nd October 2008
Jo from Wrexham wrote - Thank you for the receipt of my order for peanuts in shells. Excellent service, ordered one day, received the next, who can ask for more than that. Young person in pic is waiting! (see squirrel picture from Jo on our sites bird picture section)

23rd September 2008
Valerie from Durham wrote - my sunflower hearts were delivered today excellent quality, very good service. Thank you very much

16th September 2008
Jennifer from Suffolk wrote - Just a note to say thank you for your excellent service.  We are most impressed with that and your products.  Before we 'found' you on the Internet, we used to purchase our bird seed locally and haul it home in the car, now it is delivered to right to our door, with no hassle, and competitively priced, too! Thanks, again.Kind Regards 

11th September 2008
Susan from Staffordshire wrote - bird food arrived today and was delivered by a very courteous friendly young man, who carried it into the porch for me. I am very pleased with the service. 

11th September 2008
Alan from Co Durham wrote - Peanuts arrived safely this morning you have an excellent service I only placed the order yesterday many thanks. Kind regards.

10th September 2008
Gaile from the West Midland wrote - Thank you for my order which arrived safely and in good condition. Your service is excellent and I will be back to order more food later in the year when my flock of starlings have ploughed through this lot. Thank you again. Best wishes Gaile.

10th July 2008
Tony from Midlothian wrote - A super service.Peanuts ordered on Sunday 6th July were delivered by 11.00am on Tuesday. Good product, well packaged. Well done!

4th July 2008
Kate from Cornwall wrote -Thank you so much for the prompt processing of my order and quick delivery, the seed arrived today & I am more than happy & will be recommending you!

18th June 2008
Hugh from South Ayrshire wrote - My order for 25k of niger arrived here today 18th June. Arrived here at 14.30 hrs. Great service to a rural area of South Ayrshire.
Fat despatch and delivery. Thanks. ( Hugh placed his order at 11.51am on the 17th June)

9th June 2008
Barry from Leeds wrote - What fantastic service, I ordered the seed on Thursday, it was delivered on Friday. 
I have tried all the most popular suppliers of wild bird seed over the years, but I have never been totally satisfied. The product was 'Too expensive', had 'High delivery charges', or in the case of the last one I tried there were more husks than seed, (even though it was supposed to be Husk free).
So far I am totally impressed with your prices and products, and if the birds are happy,I will become a regular customer.Many thanks. 

31st May 2008
Teresa from Stockport wrote - May I say how great your service is.The delivery is so quick. I dont know how you do it but I shall always go to you first.Many, many thanks.

28th May 2008
Ann from Durham wrote - Thank you order has arrived safe & sound. Quick delivery, well packed & bird seed looks good.Birds love the seed that's the main thing.The nuts are something else!

14th May 2008
Margaret from West Yorkshire wrote - I would like to thank you for your excellent service and the very fast delivery of the High energy - No mess wild bird food I ordered. The birds love the seed, and as theres no waste I'm actually saving money compared to the cheaper food I used to buy. The garden is neater too, with hardly any cleaning up to do! I'll be back and happily reccomend you to others. 

2nd May 2008
Anne from Leeds wrote - Hi, I have used many different bird food companies and was not always happy with the quality of products, poor delivery and high delivery charges, but I was recommended to you by a friend.
I can honestly say I am delighted at the very quick response to my order (I placed an order on Thursday and it was delivered at 8.30am Friday.....I was amazrd!!)
The quality of the sunflower hearts is excellent and I was informed by e mail when the order was despatched(which does not always happen with other companies). I was pleased at the free delivery if the order is over £20.
One happy satisfied customer (and happy birds) who will definitely be back for more once my hungry lot have polished their sunflower hearts off!!
Thanks once again for your excellent service.

19th April 2008
Mavis from York wrote - I was delighted that my lost parcel was eventually traced and delivered in one piece! I was disappointed that I didnt receive it within 24 hours as I usually do, but the fact that you kept me posted was great. These things happen but just to let you know I will be buying from you again after all one delivery problem out of six isnt bad. All the best Mavis x

19th March 2008
Paul from Nottingham wrote - Hi Just a thankyou for your excellent and speedy service.
I am recovering from surgery and was at a loss on how to replenish my supply of wild bird foods.
I was browsing for an online source and was attracted to your site by your site-name. Your speedy service and excellent communication was very much appreciated and I shall be ordering again as and when required.Thankyou again

14th March 2008
Pete from Cambridge wrote - thanks for such an 'A' one service - I placed my first order with you on Thursday 13th at 10.00am and to my surprise received my parcel this morning Friday 14th at 10.00am. I have had some really disappointing experiences with ordering on line but not so this time. Many thanks to all concerned and I will be ordering from you again and telling my friends.   

13th February 2008
Jennine from Mid Glamorgan wrote - I received my order this morning, complete and well packaged. The bird food looks of good quality and I hope is successful in my small garden. Thank you for your service.

12th February 2008
Anne from Somerset wrote -I had to e mail you and say thanks for fantastic delivery! Ordered Sunday, delivered today, Tuesday at 10.30am. Well done

4th February 2008
Ken from North Devon wrote - Many thanks. Just got my latest order from you. The service is second to none and very good value for money. Keep it up.

1st February 2008
Caz from Warwickshire wrote - you have restored my faith in customer service! Ordered my bird food 9.30am Wednesday 30th Jan was with me for 9.30am Thursday 31st - 24 hour turn around just wanted to thank you and say will be using you again and be telling my friends. regards Caz & the Warwickshire birds.

9th January 2008
Jackie from Dorset wrote - Thank you so much for your fantastic service, you delivered when you said, many many thanks.

4th January 2008
Colin from Cumbria wrote - Thank you very much, our order came today, very pleased with your service, and with the driver   who delivered it this morning, in not too pleasant conditions here in Cumbria. regards Colin

18th December 2007
Cornelia from Midlothian - A BIG THANK YOU! We ordered 50 kg of sunflower hearts from yourselves on Thursday last, and when I spoke to someone on the phone at the time I was told to expect - hopefully/possibly/realistically ( considering the time of year especially ) - the delivery on Wednesday this week which was absolutely fine. So blow me down but it all arrived yesterday, 2 days earlier than anticipated, all fantastically packed and in very manageable bags, plus of course with the feeder which I shall add to my motley lot out in the garden today, much appreciated by the literally hundreds of birds I get every day! I really cannot but elaborate and praise the entire transaction from your end - I shall be a faithful customer from here on and recommend you to all and sundry!
The weather in my neck of the woods has been very cold in the last wee while ( I live rural and rather exposed ) and I was worried that I might run out of hearts as I have had some rather disappointing experiences recently with other deliveries but you have come up trumps - so once again a very BIG thank you to all involved on behalf of myself and the birds! A very happy Christmas to everyone and a grand New Year.

17th December 2007
Howard from Rochdale wrote - Sir / Madam
Many thanks for the very prompt despatch of my order.
The goods were ordered after the working day (10:36 p.m. on 11th December), were despatched before 10 o’clock the next morning and arrived the following day, 13th December, which is excellent service. The seed is realistically priced and there is the huge incentive of free delivery on orders over £20.
T
his was my first order with Food4WildBirds and I was delighted with the whole ordering and delivery process.
Best wishes for Christmas and the New Year. I hope that it will be cold and frosty to boost your sales!

2nd December 2007
Christy from York wrote- Hiya food4wildbirds - I've got a problem with the new wheat free wild bird food you sold me 10 days ago ...........my birdies like it too much....and its gone already. Had loads of different bird varieties feeding at any one time, more than ever before. Winning mix...just placed another order. 

27th November  2007
Brian from Merseyside wrote - I am writing to thank you for your service and to advise you that we have received intact, a bag of Sunflower Hearts. Can I thank you for your speedy response to my original complaint. We will certainly order from you again and it may not be too long, as the weather is frosty here, and the birds are 'eating us out of house and home' as they say!  Many thanks again Brian  

20th November 2007
Sharon from Nottingham wrote - just lettin you know the piggies totally love the g-pig food.

14th November 2007
Alan from Colchester - All I wanted to say was: What a fantastic service, many thanks.

27th October 2007
Doreen from Bracknell - Good Morning   Thank you for the wonderful service the parcel has just arrived. The birds are going to be pleased as well. Kind Regards Doreen.

15th October 2007
Becky from Bristol - I was disappointed when the feeder in my first order from you arrived broken, but was delighted by the way you sorted it out for me so promptly. Please thank your customer service department. I will be shopping with you again. luv Becky.

12th October 2007
John from Newbury - My birds love the new ground food mix, its attracting lots of different birds. The free ground feeder is really useful. Many thanks, John.  

29th September 2007
Brian from London - received my order today and wanted to thank you for the free binoculars - I am going to give them to my Grandson at Christmas. Dont forget to e mail me when you have another great offer. All the best  Brian.



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